Hello! I'm Clint
As an owner of an independent pharmacy in regional NSW, I have been experiencing similar challenges as most pharmacies, such as competition from discounters, PBS reforms etc. I have had to think critically about who we are, who we service and what they want from us.
Consumers are looking for value for money, but this doesn't necessarily mean a cheaper price. We deliver value through excellence in customer service, and a range of services that are relevant to our local community, including weight management, sleep apnoea, diabetes services and medication management.
The latest value-adding service we have provided to customers is MedAdvisor. It's been almost 6 months since we joined, and I'm excited to share with you why we joined and our experience so far.